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NYC 311 Service Requests · erm2-nwe9
311
leaders
NYC complaint categories that dominate the civic help line. A civic command-center interface for the categories that keep the phone lines glowing.
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vertical scanner sweep
311 complaint types opened in 2026, grouped by category.
offenders, ranked
30 rows shown
#Offender / areaRecordsTrend
#1
Illegal ParkingNYPD · NYPD
262,783
+15.6%
#2
HEAT/HOT WATERHPD · HPD
198,473
+10.1%
#3
Noise - ResidentialNYPD · NYPD
157,605
+6%
#4
Blocked DrivewayNYPD · NYPD
85,636
+0%
#5
Street ConditionDOT · DOT
68,935
-2.7%
#6
Snow or IceDSNY · DSNY
55,230
-5.2%
#7
UNSANITARY CONDITIONHPD · HPD
53,247
-7%
#8
Noise - Street/SidewalkNYPD · NYPD
53,236
-8.7%
#9
PLUMBINGHPD · HPD
38,609
-11.3%
#10
Water SystemDEP · DEP
32,411
-13.4%
#11
Abandoned VehicleNYPD · NYPD
30,006
-15.2%
#12
PAINT/PLASTERHPD · HPD
29,374
-17%
#13
Traffic Signal ConditionDOT · DOT
29,335
-18.7%
#14
Dirty ConditionDSNY · DSNY
28,713
-20.4%
#15
NoiseDEP · DEP
26,149
-22.2%
#16
Noise - CommercialNYPD · NYPD
24,752
-24%
#17
DOOR/WINDOWHPD · HPD
23,518
-25.8%
#18
WATER LEAKHPD · HPD
20,117
-27.7%
#19
Noise - VehicleNYPD · NYPD
19,942
-29.4%
#20
GENERALHPD · HPD
17,640
-31.3%
#21
General Construction/PlumbingDOB · DOB
16,271
-33%
#22
ELECTRICHPD · HPD
15,405
-34.8%
#23
Derelict VehiclesDSNY · DSNY
15,081
-36.5%
#24
Street Light ConditionDOT · DOT
14,149
-38.3%
#25
Illegal DumpingDSNY · DSNY
14,035
-40%
#26
FLOORING/STAIRSHPD · HPD
13,548
-41.7%
#27
SewerDEP · DEP
13,136
-43.4%
#28
Missed CollectionDSNY · DSNY
13,046
-45.1%
#29
Homeless Person AssistanceDHS · DHS
13,020
-46.8%
#30
Damaged TreeDPR · DPR
12,170
-48.6%
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